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| Payment and Security Policy |
Companion Studios accepts the following major credit cards, as well as PayPal.
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| Return Policy |
| Please keep a copy of your original bill of sale. In order to obtain warranty service, you will need to provide a copy of your original bill of sale at the time of service. Also, please keep all packing materials and the original packing box to protect your equipment, should you need to transport it for service. You will need to provide your name, complete and correct mailing address, and telephone number.
This limited warranty set forth by Diabetes Companion, LLC with respect to Quick Calc by Diabetes Companion is only effective upon presentation of proof of purchase (bill of sale) to Diabetes Companion, LLC. Quick Calc by Diabetes Companion, when delivered to you in a new condition in the original container, are warranted against defective materials or workmanship as follows: for a period of one (1) year from the date of purchase, Quick Calc by Diabetes Companion returned to Diabetes Companion, LLC and proved to be defective upon inspection, will be exchanged at Diabetes Companion, LLC sole option, will either repair (using new or remanufactured parts) or replace (with a new or remanufactured unit) the product (of the same or similar model) at no charge.
Warranty for replacement shall not extend the original warranty period of the defective Quick Calc by Diabetes Companion product. When returning Quick Calc by Diabetes Companion under this warranty, you must pre-pay the shipping charges, if any, and enclose a complete explanation of the problem. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Quick Calc by Diabetes Companion to Diabetes Companion, LLC. Quick Calc by Diabetes Companion covered by this limited warranty will be repaired at Diabetes Companion, LLC sole option, and returned to you without charge by Diabetes Companion, LLC. This warranty does not cover batteries that may be supplied with the Quick Calc by Diabetes Companion, as to which batteries there shall be no warranty or replacement. |
| Product Liability |
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Diabetes Companion and Quick Calc by Diabetes Companion are designed only to be used with RAPID ACTING INSULIN.
Diabetes Companion and Quick Calc by Diabetes Companion are REFERENCE TOOLS ONLY! Please work with your Healthcare Provider to insure that you are correctly using Diabetes Companion and/or Quick Calc by Diabetes Companion.
The limited warranty set forth by Diabetes Companion, LLC with respect to Quick Calc by Diabetes Companion.
This limited warranty covers all defects encountered in normal use of Quick Calc by Diabetes Companion, and does not apply to the following cases: (a) Loss or damage to Quick Calc by Diabetes Companion due to abuse, mishandling, alteration, accident, electrical current fluctuations, failure to follow operating instructions, maintenance and environmental instructions prescribed in Quick Calc by Diabetes Companion user manual or service performed by other than Diabetes Companion, LLC. (b) Use of parts, which damage Quick Calc by Diabetes Companion. (c) If any Quick Calc by Diabetes Companion has had its serial number or dating altered or removed. (d) Loss or damage to Quick Calc by Diabetes Companion due to leaking batteries, water, chemical, fire, smoke, bending, or visible cracking of the LCD, which are presumed to be damages resulting from misuse or abuse. NO IMPLIED WARRANTY (OR CONDITION) INCLUDING ANY IMPLIED WARRANTY (OR CONDITION) OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO QUICK CALC BY Diabetes COMPANION AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY STATED ABOVE. AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY OTHER PERSON, FIRM OR CORPORATION WITH RESPECT TO QUICK CALC BY Diabetes COMPANION SHALL BIND Diabetes COMPANION, LLC (SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). Diabetes COMPANION, LLC SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSE BY THE USE, MISUSE, OR INABILITY TO USE QUICK CALC BY Diabetes COMPANION. QUICK CALC BY Diabetes COMPANION, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF Diabetes COMPANION, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST Diabetes COMPANION, LLC BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF QUICK CALC BY Diabetes COMPANION SOLD BY Diabetes COMPANION, LLC AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS. DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE, OR INABILITY TO USE QUICK CALC BY Diabetes COMPANION SOLD BY Diabetes COMPANION, LLC NOT CAUSE DIRECTLY BY THE NEGLIGENCE OF Diabetes COMPANION, LLC. (SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF ANY QUICK CALC BY Diabetes COMPANION OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT AND STATES YOUR EXCLUSIVE REMEDY. If Quick Calc by Diabetes Companion is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, Diabetes Companion, LLC will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost or repair and return shipping costs for the repair of Quick Calc by Diabetes Companion that are not covered by this limited warranty. |
